AI

We can work with you to understand where off-the-shelf AI tools such as Microsoft Copilot and OpenAI ChatGPT can deliver value for your organisation. This includes identifying opportunities, building a robust business case based on your objectives (saving time/cost/headcount), rolling out tooling and embedding it with your staff, and measuring the return on investment. Our staff work alongside your teams to up-skill them to be able to continuously improve as tooling evolves.

While rolling out commodity AI solutions like Copilot can deliver rapid returns, our experience is that higher results can be achieved through embedding AI within your business processes. This might be adding an AI Agent to assist with drafting communications to customers, summarise calls before placing them in your CRM to allow your staff to focus on high-value work, or surfacing key insights from case documentation in a case management system. Our team work with your business and technology functions to understand the opportunity and then prototype solutions to validate the effectiveness of the approach.

Internally at Empyrean we use Human-in-the-loop software development to cut our software delivery time and cost by over 50%. Our specialist delivery management and Agentic AI consultants can work with your digital team to inject AI Agents into your software development lifecycle to cut delivery time and increase the number of shippable iterations of your products. This isn’t just improving coding time, we work across the full SDLC, creating AI Agents to work alongside your staff to improve requirements gathering, product management, user experience design, testing, operations, and of course development. See what we can unlock with a 2 week fast-track engagement

AI is just one piece of the puzzle for full business and technology transformation; we can bring together all our service pillars to deliver holistic, AI-embedded business and technology transformation. Check out our approach to transformation and how we deliver transformation in a collaborative, user-led way

Our AI leaders can deliver AI education sessions to help demystify technology and reduce fear of AI through education. We offer half-day Board and Executive leadership sessions at no cost, and can also deliver full training programmes across your organisation. We also have business change experts who can embed in your organisation to help your change programmes land well.