Product Manager

Job Description

Objectives

As a member of the Empyrean team you will:

1. Manage products and deliver successful outcomes for us and our clients (Essential)
2. Be an evangelist for product management and foster operational best practice (Essential)
3. Support our sales pipeline, author tenders and deliver pitches (Desirable)
4. Adopt a start-up mentality, work collaboratively, and help drive growth (Desirable)

Tasks

1. Manage products and deliver successful outcomes for us and our clients
   • Create a compelling product strategy, translated into an actionable product roadmap
   • Manage time, cost and quality using an Agile, Waterfall or hybrid approach as required
   • Run delivery ceremonies and encourage participation from broader audiences
   • Engage senior stakeholders and operational service teams with strong communication skills
   • Focus the team on highest priority issues and identify obstacles to overcome
   • Collaborate with teams of consultants, analysts, technologists and third-party suppliers from a broad array of disciplines to develop cohesive and compelling solutions to user needs
   • Approve user stories, sprint plans and deliverables as meeting a recognised definition of done

2. Be an evangelist for the product management discipline and foster best practice
   • Encourage and facilitate continuous improvement to drive collaboration, increase velocity and improve quality of our product managers
   • Maintain a relentless focus on users
   • Share knowledge through coaching and mentoring
   • Receive regular, glowing feedback from clients and team
   • Become a trusted and indispensable asset for clients

3. Support our sales pipeline, author tenders and deliver pitches
   • Support strategic market and account planning to drive business development
   • Support the identification issues for our clients to shape and convert potential opportunities
   • Support business development activities including networking, thought leadership, tendering, pitching and horizon scanning to feed our sales pipeline

4. Adopt a start-up mentality, work collaboratively, and help drive growth
   • Be flexible and constantly look for opportunities to improve everything we do
   • Help to define and track our objectives and key results (OKRs)
   • Build strong networks within the ED to spot and capitalise on opportunities to get involved in projects that others are leading